Leadership effectiveness is often discussed in theory, but organisations succeed only when leaders demonstrate tangible, measurable skills. This course focuses on the “who” and the “how” of leadership, enabling participants to strengthen decision-making, build performance-driven teams, and align values with measurable results. Over two days, participants will work through real case illustrations, self-analysis, and action learning modules to transform leadership concepts into practical strategies for organisational impact.
Learning Outcomes
- Understand the role of systems management in successful strategy execution.
- Recognise the traits and attributes of leaders with 21st-century management skills.
- Apply situational leadership to balance competing stakeholder requirements.
- Evaluate leadership maturity stages and their organisational impact.
- Develop measurable KPIs and leadership scorecards aligned with organisational values.
Key Topics
- Holistic management: integrating people, processes, and technology
- Seven stages of leadership change
- Five phases of organisational maturity
- Redefining seven habits of effective managers
- Leadership behaviours aligned with organisational values
- Developing a balanced scorecard for leadership quality
The 2-day action learning workshop covers who and the how of leadership with real case illustration and real work place self-analysis.
The importance of systems management to help a leader to manage more productively:
- Self-awareness of every leader learning style.
- The traits and attributes of a leader with 21st century management skills.
- Re-defining the 7 habits of an effective manager.
- The 5 levels of change from being a capable individual to an executive coach.
- The types of leadership behaviour that is aligned to the organization values.
- How to convert the organization values into measurable KPIs for leadership scorecard.
The imperative of holistic management for a results driven leader, i.e. focusing on those key areas that have the highest impact on business performance.
This necessitates a big picture/helicopter mindset to think “outside the box” (lateral thinking):
- The 7 stages of change in leadership characteristics from managing a light-weight to medium-weight, and ultimately to heavy-weight projects.
- Understanding the importance of playing different roles and responsibilities when managing different types and complexities of projects.
- How to balance the competing requirements of various stakeholders using situational leadership to minimize conflicts.
- How to integrate people, process, and technologies through effective utilization of both hard and soft leadership skills, i.e. holistic leadership.
- How to ensure the successful implementation of strategy to achieve the required outcome through results driven leadership that is measurable using a leadership quality balanced scorecard.
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