Managing global, mobile, and secure communication relies on deep understanding of advanced call control mechanisms. This course teaches participants how to implement Cisco Unified Communications Manager features such as device mobility, URI dialling, CAC, and globalised call routing. It combines detailed instruction with hands-on troubleshooting exercises.
Learning Outcomes:
Deploy device mobility and extension mobility
Configure URI dialling and globalised routing
Implement call admission control and remote site survivability
Troubleshoot multisite call flows and SIP media
Key Topics:
Cisco Unified CM call control and mobility
URI dialling and global dial plan replication
Cisco Unified Border Element (CUBE)
Call hunting and queueing features
Multisite deployment best practices
Exam Details
This course is designed to build participants’ understanding of key concepts and competencies aligned with the Implementing Cisco Advanced Call Control and Mobility Services (300-815 CLACCM) certification.
The 300-815 CLACCM exam validates the skills required to implement and troubleshoot advanced call control and mobility features in a Cisco Unified Communications Manager (CUCM) environment. These include signaling and media protocols, CME/SRST gateway technologies, call admission control, and mobility features such as Device Mobility and Extension Mobility.
Participants will gain practical experience configuring call control, directory services, and compliance-based call routing to support secure, scalable, and flexible collaboration solutions.
To maximise success, participants are strongly encouraged to complement the course with additional self-study, revision of course materials, and dedicated practice before attempting the exam.
- Analyzing and Troubleshooting Signaling and Media Protocols
- Implementing Cisco Unified Communications Manager Supplemental Services
- Implementing Call Coverage in Cisco Unified Communications Manager
- Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
- Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
- Configuring and Troubleshooting Cisco Unified CM Unified Mobility
- Implementing Cisco Unified Communications Manager Express
- Implementing Globalized Call Routing
- Implementing Remote Site Survivability
- Implementing Call Admission Control in Cisco Unified Communications Manager
- Implementing URI Calling in Cisco Unified Communications Manager
- Troubleshooting Multisite Cisco Unified Communications Manager Deployments
- Examining Global Dial Plan Replication
- Configuring and Troubleshooting Cisco Unified Border Element
Lab Outline
- Analyze SIP, H.323, and Media Protocols
- Troubleshoot SIP and Media Protocols
- Implement Cisco Unified Communications Manager Supplemental Services
- Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
- Configure Device Mobility
- Troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure Cisco Unified Communications Manager Extension Mobility
- Troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure Cisco Unified Mobility
- Troubleshoot Cisco Unified Mobility
- Implement Endpoints in Cisco Unified Communications Manager Express
- Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
- Implement Calling Privileges in Cisco Unified Communications Manager Express
- Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
- Implement Globalized Call Routing
- Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
- Implement MGCP Fallback and Servivable Remore Site Telephony
- Implement CAC
- Implement a URI-Based Dial Plan for Multisite Deployments
- Troubleshoot Globalized Call Routing
- Troubleshoot Call Admission Control
- Implement Global Dial Plan Replication
- Implement Cisco Unified Border Element
- Troubleshoot Cisco Unified Border Element
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