Digital strategy is critical for aligning IT with business value in a rapidly changing landscape. This course enables participants to lead strategic planning efforts and drive innovation using ITIL digital and IT strategy guidance. They will analyse business models and craft technology strategies through interactive modules and assessments.
Learning Outcomes:
Analyse business strategy through a digital lens
Design IT strategies that align with business goals
Evaluate digital transformation models
Implement strategic governance mechanisms
Develop risk management approaches for digital planning
Key Topics:
ITIL 4 digital strategy components
Business and IT alignment models
Strategic governance and risk frameworks
Innovation and transformation case studies
Metrics for digital strategy performance
Exam Details
This course is designed to build participants’ understanding of key concepts and domains covered in the ITIL® 4 Leader: Digital & IT Strategy certification.
The course includes the ITIL® 4 Leader: Digital & IT Strategy certification exam bundled with the course fee. Participants will receive an exam voucher for a webcam-proctored online examination conducted via the PeopleCert platform.
To maximise success, participants are strongly encouraged to complement the course with additional self-study, revision of course materials, and dedicated practice before attempting the exam.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
The DITS course prepares candidates for the PeopleCert ITIL 4 Leader DITS formal examination. The official DITS course syllabus outlines the following objectives:
• Demonstrate the use of the ITIL guiding principles in digital and IT strategy decisions and activities
• Understand how to leverage digital strategy to react to digital disruption
• Understand the relationship between the concepts of digital and IT strategy, the service value system and the service value chain, and explain how to utilize them to create value
• Understand how an organization uses digital and IT strategy to remain viable in environments disrupted by digital technology
• Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
• Understand the risks and opportunities of digital and IT strategy
• Understand the steps and techniques involved in defining and advocating for a digital and IT strategy • Understand how to implement a digital and IT strategy
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