Success at work depends not only on technical skills but also on the ability to manage emotions effectively. This course strengthens participants’ emotional intelligence by developing self-awareness, empathy, and interpersonal skills. Through reflective activities and workplace examples, they will learn to build stronger teams and lead with authenticity.
Learning Outcomes:
Understand the components of emotional intelligence
Recognise and regulate personal emotional responses
Apply empathy and active listening in communication
Develop strategies to build positive workplace relationships
Key Topics:
Emotional intelligence models and frameworks
Self-awareness, self-regulation, and motivation
Empathy, relationship management, and social skills
Communication and conflict resolution in teams
By the end of this session, participants will be able to:
1. understand and harness the power of emotional intelligence.
2. be empowered with proven strategies to build relationships & be a people person.
3. enhance their personal effectiveness in developing personal mastery.
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