Course Overview Print

Success at work depends not only on technical skills but also on the ability to manage emotions effectively. This course strengthens participants’ emotional intelligence by developing self-awareness, empathy, and interpersonal skills. Through reflective activities and workplace examples, they will learn to build stronger teams and lead with authenticity.

Learning Outcomes:

  • Understand the components of emotional intelligence

  • Recognise and regulate personal emotional responses

  • Apply empathy and active listening in communication

  • Develop strategies to build positive workplace relationships

Key Topics:

  • Emotional intelligence models and frameworks

  • Self-awareness, self-regulation, and motivation

  • Empathy, relationship management, and social skills

  • Communication and conflict resolution in teams

Course Outline

By the end of this session, participants will be able to:
1. understand and harness the power of emotional intelligence.
2. be empowered with proven strategies to build relationships & be a people person.
3. enhance their personal effectiveness in developing personal mastery.

*Important Note : Fees are subject to Singapore's prevailing Goods and Services Tax (GST).
Emotional Intelligence @ Work
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