Course Overview Print

Clear, well-structured minutes ensure meetings lead to action and accountability. This course develops practical skills in listening, summarising, and documenting key discussions. Participants will practise minute-taking techniques through realistic scenarios and guided exercises.

Learning Outcomes:

  • Identify the roles and responsibilities of a minute-taker

  • Apply effective listening and summarisation techniques

  • Format and structure minutes for clarity and accuracy

  • Capture key points, decisions, and action items

  • Handle difficult meeting situations with confidence

Key Topics:

  • Qualities of an effective minute-taker

  • Types of minutes and when to use them

  • Meeting preparation and active listening

  • Structuring and writing clear minutes

  • Overcoming common challenges in meetings

Course Outline

THE QUALITIES OF A MINUTE-TAKER

1.       Difficulties

2.       Why Write Minutes

3.       Who Read Minutes

4.       Why Read Minutes

5.       Why Writing Well Is Important

6.       Types of Meetings

7.       Types of Minutes

 

THE MEETING

8.       Agenda

9.       Listening Techniques

 

THE INFORMATION EXTRACTION

10.      Content

11.      Structure

 

THE LANGUAGE OF MINUTES

12.      Format

13.      Language

*Important Note : Fees are subject to Singapore's prevailing Goods and Services Tax (GST).
Essential Minutes Writing Skills
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