Fast-paced environments demand IT teams that can deliver at speed without sacrificing resilience. This course equips participants with digital product management and automation capabilities necessary for high-velocity delivery. They will study lean, agile, and DevOps principles within the ITIL® 4 context to operate effectively in digital-first organisations.
Learning Outcomes:
Apply digital product lifecycle concepts and high-velocity delivery models
Implement lean, agile, and DevOps principles in ITSM
Evaluate IT practices for speed, resilience, and continual learning
Design feedback loops and data-driven decision-making strategies
Key Topics:
High-velocity service models and digital product management
Agile, lean, and DevOps alignment with ITIL® 4
Automation, cloud computing, and rapid change enablement
Feedback systems, resilience engineering, and continuous learning
Exam Details
This course is designed to build participants’ understanding of key concepts and domains covered in the ITIL® 4 Specialist: High-Velocity IT certification.
The course includes the ITIL® 4 Specialist: High-Velocity IT certification exam bundled with the course fee. Participants will receive an exam voucher for a webcam-proctored online examination conducted via the PeopleCert platform.
To maximise success, participants are strongly encouraged to complement the course with additional self-study, revision of course materials, and dedicated practice before attempting the exam.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
The High-Velocity IT course prepares candidates for the PeopleCert ITIL 4 Specialist: High-Velocity IT formal examination. The official HVIT course syllabus outlines the following objectives:
• Understand concepts regarding the highvelocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL ‘operating model’
• Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
• Know how to contribute to achieving value with digital products