Artificial intelligence is reshaping how industries operate, solve problems, and make decisions. This course provides a practical foundation in AI for professionals seeking to understand its relevance and potential. Participants will explore how AI tools can enhance efficiency, support strategic goals, and create new value in business environments. Through classroom learning and guided practical exercises, they will build confidence in identifying AI opportunities and applying tools like ChatGPT to real-world scenarios.

Learning Outcomes:

• Explore new technologies that assist business to make informed decisions in a rapidly evolving landscape.

• Compile information on trends of AI to improve business process.

• Evaluate and select the AI tools in terms of their affordability, viability and sustainability appropriate for the organisation.

Key Topics:

• Overview of AI

• AI in Decision Making

• Business Process Improvement with AI

• Indicators Suggesting the Possible Use AI

• Trends in the Use of AI in Business Operations

• Using and Evaluating the AI Applications

• Using ChatGPT and beyond

FUNDING INFORMATION

SkillsFuture Singapore (SSG)

Funding is available on Course Fee.  Please see below for the eligibility categories available.

SSG Funding Requirements

• Trainees must scan their attendance twice daily using the SingPass application.
• Trainees must attain at least 75% attendance.
• Trainees must pass the in-house assessment to be eligible for funding.
• Trainee and/or sponsoring company is/are required to meet all SSG-mandated eligibility criteria and requirements for funding.  For more information, please refer to SkillsFuture homepage.

Appeal Policy and Procedure

• As a candidate in this course assessment, you may appeal your results if you disagree with them.
• To do so, submit your written appeal request via email to esv_comat_cse@stengg.com within 3 working days from date of assessment.

Cancellation, Postponement and Refund Policy

• Request for cancellation or postponement must be submitted in writing more than 4 weeks before the class start date to avoid any charges.
• Written notice for cancellation or postponement received 2 to 4 weeks before class start date will incur Late Cancellation Charge - 50% of course fee.
• Written notice for cancellation or postponement received less than 2 weeks before class start date will incur Late Cancellation Charge - 100% of course fee.
• If payment has been made and ST Engineering e-Services Pte Ltd accepts the trainee's written notification to cancel or withdraw from the course, ST Engineering e-Services Pte Ltd will issue a refund, less any applicable Late Cancellation Charges.

Feedback Policy and Procedure

• You may submit feedback via email to esv_comat_cse@stengg.com or your servicing Account Manager.
• Any formal feedback will be handled within 10 working days from receipt with a written reply given.  An interim reply will be provided should more time be required.