Effective remote work depends on secure and seamless collaboration across environments. This course provides participants with the skills to configure and troubleshoot Cisco Expressway and Webex Hybrid Services. They will learn how to support mobile and B2B collaboration, integrating cloud and on-premise platforms through practical configuration labs.
Learning Outcomes:
Configure and troubleshoot Cisco Expressway series
Support mobile and remote access (MRA) scenarios
Implement secure B2B communication features
Integrate Webex Hybrid Services
Key Topics:
Cisco Expressway Core and Edge
MRA configuration and diagnostics
Secure firewall traversal and TLS security
Webex Teams and Hybrid Services integration
B2B communication setup
Exam Details
This course is designed to build participants’ understanding of key concepts and system configurations aligned with the Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI) certification.
The 300-820 CLCEI exam validates the ability to configure and troubleshoot Cisco Expressway Series gateways for secure remote collaboration, support Cisco Unified Communications Mobile and Remote Access (MRA), and enable hybrid services.
Participants will gain hands-on experience using Cisco Expressway software to provide secure access for remote endpoints, phones, video devices, and other collaboration tools in hybrid work environments.
To maximise success, participants are strongly encouraged to complement the course with additional self-study, revision of course materials, and dedicated practice before attempting the exam.
- Configuring and Troubleshooting the Cisco Expressway Series
- Configuring Cisco Expressway Additional Features
- Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
- Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
- Securing Business-to-Business Communication
- Configuring and Troubleshooting Mobile and Remote Access
- Integrating and Securing Mobile and Remote Access
- Configuring Cisco Webex Hybrid Services
Lab Outline
- Deploy Virtualized Cisco Expressway
- Perform the Initial Cisco Expressway Series Configuration
- Register Endpoints on Cisco Expressway Series
- Call Search History and Registration
- Troubleshooting Tools
- Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
- Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
- Configure Cisco Expressway Series Security Features
- Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
- Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
- Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
- Implement a B2B Cisco Collaboration Solution
- Troubleshoot B2B Calls on the Cisco Expressway Series
- Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
- Secure a B2B Cisco Collaboration Communication
- Configure MRA on the Cisco Expressway Series
- Troubleshoot MRA on the Cisco Expressway Series
- Configure MRA with Additional Application Integrations
- Prepare for Cisco Webex Teams Integration
- Configure Cisco Webex Hybrid Services
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