Operational issues in data centres can bring business to a halt—this course equips participants to resolve them confidently. It covers advanced troubleshooting techniques across Cisco Nexus, MDS, UCS, and ACI platforms. They will diagnose network, compute, and storage failures using structured methods and diagnostic tools.
Learning Outcomes:
Diagnose VLAN, routing, vPC, VXLAN, and multicast issues
Troubleshoot UCS profiles, connectivity, and service deployments
Resolve SAN, VSAN, NPV, and FCoE problems
Analyse ACI faults in contracts, fabric discovery, and external connectivity
Apply SPAN, telemetry, and ELAM tools for root cause analysis
Key Topics:
Layer 2/3 troubleshooting across Cisco Nexus switches
Fibre Channel and NPV fault resolution in SANs
Cisco UCS architecture and management tools
ACI platform issues and VMM integrations
Diagnostic tools: SPAN, telemetry, ELAM, and scripting
Exam Details
This course is designed to build participants’ understanding of key concepts and troubleshooting methodologies covered in the Cisco 300-615 Troubleshooting Cisco Data Center Infrastructure (DCIT) certification exam.
The exam validates skills in diagnosing and resolving issues related to LAN, SAN, Cisco Unified Fabric, Cisco UCS®, and Cisco ACI®. This includes troubleshooting of VLANs, port channels, OTV, VXLAN, routing protocols (OSPF, EIGRP, PIM), Fibre Channel interfaces, FCoE, and UCS B-Series Blade Servers.
This course is intended to support participants seeking to pass the 300-615 DCIT exam, which is part of the CCNP Data Center certification track.
To maximise success, participants are strongly encouraged to complement the course with additional self-study, revision of course materials, and dedicated practice before attempting the exam.
Course Outline
- Describing the Troubleshooting Process
- Troubleshooting Overview
- Narrow Down the Cause of the Problem
- Understanding CLI Troubleshooting Tools
- Ping, Pong, and Traceroute
- Debugging, Event History, and System Monitoring
- Switched Port Analyzer (SPAN) and Encapsulated Remote SPAN
- Ethanalyzer, Embedded Logic Analyzer Module (ELAM), and Data Plane Sampling Capture
- Logging
- Cisco Generic Online Diagnostics
- Simple Network Management Protocol (SNMP), Cisco Embedded Event Manager (EEM), and Remote Network Monitor (RMON)
- Troubleshooting VLANs and PVLANs
- Troubleshoot VLAN Trunking Protocol (VTP)
- Troubleshoot Layer 2 Issues
- VLANs and Switched Virtual Interfaces (SVIs) on Cisco Nexus Series Switches
- Troubleshoot VLANs, PVLANs, and SVIs
- Troubleshoot Rapid Per VLAN Spanning Tree+ (PVST+)
- Troubleshooting Port Channels and Virtual Port Channels
- Port Channel Overview
- Virtual Port Channel (vPC) Overview
- Troubleshoot vPCs
- Common vPC Issues
- Troubleshooting Cisco Overlay Transport Virtualization (OTV)
- Cisco OTV Features
- Common Cisco OTV Issues
- Cisco OTV Troubleshooting
- Hot Standby Routing Protocol (HSRP) Isolation Between Data Centers Using Cisco OTV
- Troubleshooting Virtual Extensible LAN (VXLAN)
- VXLAN Overlay Features
- VXLAN Multiprotocol Border Gateway Protocol (MP-BGP) Ethernet VPN
- Common VXLAN Issues
- VXLAN Troubleshooting
- Troubleshooting Routing and High-Availability Protocols
- Troubleshoot Basic Routing Issues
- Troubleshoot OSPFv2 and OSPFv3
- Troubleshoot EIGRP
- Troubleshoot PIM
- Troubleshoot First Hop Redundancy Protocol (FHRP)
- Troubleshoot Data Center LAN Security
- Troubleshoot Authentication, Authorization, and Accounting (AAA) and Role-Based Access Control (RBAC)
- Troubleshoot First-Hop Security
- Troubleshoot Control Plane Policing (CoPP)
- Troubleshoot Access Control Lists (ACLs)
- Troubleshooting Platform-Specific Issues
- Cisco Fabric Services Overview
- Troubleshoot Cisco Fabric Services
- Configure and Troubleshoot Configuration Profiles
- Common Virtual Device Contexts (VDC) Issues
- Troubleshoot VDC
- Troubleshoot Virtual Routing and Forwarding (VRF)
- Cisco FEX Troubleshooting
- Troubleshoot Cisco In-Service Software Upgrade (ISSU)
- Troubleshooting Fibre Channel Interfaces
- Fibre Channel Overview
- Troubleshoot Fibre Channel Interfaces and Device Registration
- Troubleshoot Fibre Channel Port Channels
- Troubleshoot Port Security and Fabric Binding
- Troubleshooting Fibre Channel Fabric Services
- Troubleshoot Virtual Storage Area Networks (VSANs)
- Troubleshoot Fibre Channel Domain and Name Services
- Troubleshoot Zoning and Fabric Merges
- Troubleshoot Cisco Fabric Services
- Troubleshooting NPV Mode
- N-Port ID Virtualization (NPIV) and NPV Overview
- Troubleshoot NPV Mode
- Troubleshooting FCoE
- FCoE and FIP Overview
- Troubleshoot FIP
- Troubleshoot FCoE- and QoS-Related Issues
- Troubleshoot Data Center Bridging (DCB)
- Troubleshooting Cisco UCS Architecture and Initialization
- Troubleshoot Fabric Interconnect in Standalone and Cluster Mode
- Troubleshoot Cisco UCS Management Access
- Troubleshoot Cisco UCS Manager CLI
- Troubleshoot Cisco UCS with Embedded Tools
- Troubleshoot Cisco UCS Hardwar
Lab Outline
- Document the Network Baseline
- Troubleshoot Rapid PVST+
- Troubleshoot LACP
- Troubleshoot vPC
- Troubleshoot OTV
- Troubleshoot VXLAN
- Troubleshoot OSPF
- Troubleshoot FHRP
- Troubleshoot Cisco Fabric Services
- Troubleshoot VRF
- Troubleshoot Cisco FEX
- Troubleshoot Fibre Channel Interfaces
- Troubleshoot Fibre Channel VSANs, Zones, and Domain Services
- Troubleshoot NPV Mode
- Troubleshoot FCoE
- Troubleshoot DCB
- Troubleshoot Cisco UCS Management and Service Profile Deployment
- Troubleshoot Cisco UCS C-Series Server LAN Connectivity
- Troubleshoot Cisco UCS C-Series Server Boot from the Fibre Channel LUN
- Troubleshoot Cisco UCS C-Series Server iSCSI Boot
- Troubleshoot Cisco UCS C-Series Server Management Connectivity
- Troubleshoot Bare-Metal Hosts Connectivity Through Cisco ACI
- Troubleshoot Cisco ACI Integration with VMware vCenter
- Troubleshoot Contracts in Cisco ACI
- Troubleshoot Cisco ACI External Layer 3 Connectivity
- Troubleshoot Cisco ACI External Layer 2 Connectivity
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