Organisations need structured creativity to solve complex challenges. This course introduces participants to design thinking as a human-centred approach for innovative problem-solving. Through practical exercises, they will learn to empathise, define problems, ideate, prototype, and test solutions with user needs at the core.
Learning Outcomes:
Understand the design thinking framework and its stages
Apply user-centred approaches to problem definition
Generate and evaluate innovative solution ideas
Create prototypes to test assumptions and gather feedback
Key Topics:
Design thinking process: empathise, define, ideate, prototype, test
User journey mapping and needs analysis
Brainstorming and rapid ideation techniques
Low-fidelity prototyping and feedback loops
1. Understand Principles and methodologies of Design Thinking.
2. Discover the benefits of Design Thinking for participant's organization
3. Apply key procedures or tools involved in Design Thinking,
4. Effectively apply Design Thinking and its methodologies to participants work processes, products, services
5. Gain Hands-on learning experience through divergent thinking and rapid prototyping
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