Course Overview Print

Asking the right questions unlocks insights, drives conversations, and builds trust. This course trains participants to use questioning techniques to engage others, clarify understanding, and influence outcomes. They will practise crafting purposeful questions through discussions and real-world scenarios.

Learning Outcomes:

  • Recognise different types of questions and their purposes

  • Apply effective questioning to build rapport and uncover needs

  • Use probing and clarifying techniques with confidence

  • Avoid common question traps and miscommunications

  • Develop questioning strategies for different contexts

Key Topics:

  • The role of questions in communication

  • Open, closed, probing, and rhetorical questions

  • Clarifying assumptions and avoiding ambiguity

  • Listening skills that support effective questioning

  • Questioning techniques for problem-solving and coaching

Course Outline

• Recognise the nature and power of questions.

• Determine what hinder us from asking questions.

• Discuss the characteristics of a good question.

• Apply the skills of asking a good question

*Important Note : Fees are subject to Singapore's prevailing Goods and Services Tax (GST).
Power of Questions
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