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03 Days 03 Hours 03 Minutes 03 Seconds

In this 1-day, instructor-led workshop, professionals will use no-code tools to design and build Agentic AI systems capable of reasoning and executing multi-step workflows. Participants will learn how to automate repetitive research, office processes, and customer interactions, moving beyond chat-based AI to autonomous, goal-driven agents.

Learning Outcomes:

  • Distinguish between Generative AI and Agentic AI and their business uses

  • Identify business processes suitable for agentic automation

  • Design a multi‑step agentic workflow using the Planning–Reasoning–Action framework.

  • Deploy a basic AI agent that uses tools to perform tasks autonomously.

Module 1. Foundations

The 6-Pillar Blueprint: Moving from "Chatting" to "Process Control." Learn to design robust AI frameworks using the 8 essential Prompt Engineering techniques.

Module 2.  Retrieval (The Knowledge Scout)

The Knowledge Scout: Leveraging Retrieval- Augmented Generation (RAG). Learn how to securely bridge AI with your internal organizational knowledge and policy documentation.

Module 3. Task Agents (The Portal Pilot and the Market Detective)

The Portal Pilot: Introduction to Web-Based Automation. Discover how "Task Agents" can navigate online portals, registration systems, and external databases on your behalf. 

The Market Detective: Agentic Browsing & Research. Master the use of AI to perform real-time, multi-source market benchmarking and competitive analysis.

Module 4. Autonomous (The Visual Manager)

The Visual Manager: From Text to Tools. Use advanced AI to transform raw operational data into interactive dashboards, visual timelines, and project management artifacts

Module 5. Integration 

Applied Project: Participants architect a custom, end-to-end autonomous agent to manage a high impact, recurring departmental workflow.

Module 6: Governance & Strategy

Governance & Strategy: Ensuring AI safety, data privacy, and ethical oversight. Establishing the "Human-in-the-Loop" protocol for the future digital workforce.

*Important Note : Fees are subject to Singapore's prevailing Goods and Services Tax (GST).
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