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No-Code Agentic AI for Transforming Business Processes

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Course Overview Print

In today's rapidly evolving business landscape, organisations across healthcare, finance, logistics, and the public sector are seeking innovative ways to apply digitalisation to enhance the efficiency and effectiveness of their operational workflows, processes, and practices. This course empowers participants to leverage no-code agentic AI technologies to transform and streamline business processes—enabling the digitalisation of routine workflows, automating repetitive tasks, and optimising operational practices without requiring traditional coding expertise. Through hands-on exploration of AI-driven automation tools, participants will develop competencies in identifying workflow inefficiencies, designing digitalised process improvements, and implementing AI-powered solutions to enhance operational effectiveness. The course emphasises practical application of digitalisation strategies to drive measurable improvements in process efficiency, decision-making accuracy, and overall business performance. This course strengthens employability by building job-relevant capabilities in workflow digitalisation, process automation, and data-driven operational improvements.

Learning Outcomes:

  • Identify opportunities for operational improvement using no-code agentic AI technologies.
  • Design and configure no-code Agentic AI solutions that automate repetitive tasks and support business processes.
  • Integrate AI agents and business applications to support workflows digitalisation.

 

FUNDING INFORMATION

SkillsFuture Singapore (SSG)

Funding is available on Course Fee. Please see below for the eligibility categories available.

Self-sponsored Singapore Citizen & PR aged ≥ 21 years Up to 50% funding
Singapore Citizen aged ≥ 40 years Up to 70% funding
Company Sponsored (Non-SME) Singapore Citizen & PR aged ≥ 21 years Up to 50% funding
Singapore Citizen aged ≥ 40 years Up to 70% funding
Company Sponsored (SME) Singapore Citizen & PR aged ≥ 21 years Up to 70% funding
Singapore Citizen aged ≥ 40 years Up to 70% funding

 

SSG Funding Requirements

  • Trainees must scan their attendance twice daily using the SingPass application.
  • Trainees must attain at least 75% attendance.
  • Trainees must pass the in-house assessment to be eligible for funding.
  • Trainee and/or sponsoring company is/are required to meet all SSG-mandated eligibility criteria and requirements for funding. For more information, please refer to SkillsFuture homepage.

 

Appeal Policy and Procedure

  • As a candidate in this course assessment, you may appeal your results if you disagree with them.
  • To do so, submit your written appeal request via email to esv_comat_cse@stengg.com within 3 working days from date of assessment.

 

Cancellation, Postponement and Refund Policy

  • Request for cancellation or postponement must be submitted in writing more than 4 weeks before the class start date to avoid any charges.
  • Written notice for cancellation or postponement received 2 to 4 weeks before class start date will incur Late Cancellation Charge - 50% of course fee.
  • Written notice for cancellation or postponement received less than 2 weeks before class start date will incur Late Cancellation Charge - 100% of course fee.
  • If payment has been made and ST Engineering e-Services Pte Ltd accepts the trainee's written notification to cancel or withdraw from the course, ST Engineering e-Services Pte Ltd will issue a refund, less any applicable Late Cancellation Charges.

 

Feedback Policy and Procedure

  • You may submit feedback via email to esv_comat_cse@stengg.com or your servicing Account Manager.
  • Any formal feedback will be handled within 10 working days from receipt with a written reply given. An interim reply will be provided should more time be required.

Course Outline

Module 1 Identify Workflow Digitalisation Opportunities with Agentic AI

Module 2: Retrieval-Enabled AI Solutions for Knowledge-Driven Workflows

Module 3: Designing Task-Based AI Agents for Process Automation

Module 4: Designing Autonomous AI Workflows

Moduke 5: Integrating AI Agents into Business Operations

Module 5: Governing Agentic AI Solutions

*Important Note : Fees are subject to Singapore's prevailing Goods and Services Tax (GST).
Funded
No-Code Agentic AI for Transforming Business Processes

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