Check workplace information for accuracy before using or sharing it, and address discrepancies appropriately.Strengthen your ability to verify workplace information, identify discrepancies and correct or escalate issues before the information is used or shared.
Handle confidential workplace information using approved methods for access, storage, sharing, retention and disposal.Strengthen your ability to store, access, share, retain and dispose of confidential workplace and health information using approved organisational methods.Consider learning in healthcare information protection, data confidentiality, records handling, access control, retention and secure disposal.
Recognise common cybersecurity threats and avoid actions that may put workplace information or systems at risk.Strengthen your ability to recognise suspicious communications or unusual activity, avoid unsafe actions and follow the correct organisational reporting process when something appears wrong.
How effectively can you recognise a possible information, privacy or cybersecurity incident, take the appropriate immediate precautions and report it through the correct organisational channel?Strengthen your ability to recognise possible incidents, take safe immediate action and follow the correct internal reporting process.
Use workplace digital tools to organise information, complete tasks, communicate and retrieve the documents or records you need.Build confidence in using workplace digital tools to organise information, complete tasks, communicate and retrieve the documents or records you need.
Collaborate on shared documents while maintaining the correct version, clear file organisation and appropriate access.Strengthen your ability to collaborate on shared documents, maintain version accuracy, organise information and apply appropriate access and sharing practices.
Communicate work-related information clearly and clarify instructions or requests before acting.Strengthen your ability to communicate workplace information clearly, confirm understanding and resolve uncertainties before taking action.
Apply changes to workplace systems, procedures or technology and seek clarification when needed.Build confidence in understanding new processes, seeking support and applying revised ways of working during workplace change.
Identify avoidable problems or unnecessary steps in your work and suggest a practical improvement.Strengthen your ability to identify recurring problems or unnecessary steps, propose practical improvements and support agreed changes.
How effectively can you learn a new workplace tool or procedure, apply it in your work and seek appropriate support when you encounter difficulties?Build confidence in applying newly learned tools or procedures in real work situations and seeking feedback where further support is needed.Consider learning that combines guided workplace practice, coaching or peer support, system-specific instruction, feedback and follow-up practice.
Prepare relevant workplace data in a reliable format for reporting or analysis.Strengthen your ability to identify relevant data, organise and clean it, and prepare it in a reliable format for reporting or analysis.
Interpret workplace reports, charts or dashboards and identify patterns or issues requiring attention.Strengthen your ability to read tables, charts, dashboards and measures, and identify patterns, exceptions or issues requiring attention.
Analyse workplace data to identify meaningful patterns, trends or insights that support decisions.Strengthen your ability to combine relevant data and identify meaningful patterns, trends or insights that support decisions.
Select appropriate visual formats and present key information clearly for the intended audience.Strengthen your ability to select suitable charts or visual formats and present key findings clearly for the intended audience.
Use approved AI tools for suitable workplace tasks without exposing confidential or sensitive information.Strengthen your ability to choose suitable AI-supported tasks, provide effective instructions and protect confidential or sensitive information.
Check AI-generated information for accuracy, relevance and possible errors before workplace use.Strengthen your ability to verify AI-generated content for accuracy, relevance, unsupported claims and confidentiality issues before workplace use.
Contribute to improving or automating a repetitive work process by identifying opportunities and helping define or test the improved workflow.Strengthen your ability to identify improvement or automation opportunities, clarify workflow requirements and help test whether an improved process works as intended.
How effectively can you help define the requirements for an improved or automated workflow, test whether it works as intended and report problems or further improvement needs?Strengthen your ability to define workflow requirements, test whether changes work as intended and report problems or further improvement needs.
Contribute to a workplace project by coordinating your responsibilities, tracking commitments and raising risks or delays when needed.Strengthen your ability to coordinate project responsibilities, track timelines and deliverables, and raise risks or delays promptly.
Understand Agile principles and how Agile practices may apply in different work contexts.
Develop broader formal knowledge of project processes, roles, scope, schedule, risk and stakeholders.
Clean and transform data, apply introductory analytics and create reports and dashboards for decisions.
Understand project roles, communication, scheduling, risk, execution, monitoring and closure.
Use version control, approval workflows, libraries, views, retention settings and notifications to manage shared content.
Progress into Power Query, Power Pivot, data modelling and advanced calculations.
Organise, clean, analyse and present workplace data using foundational Excel tools.
Create interactive Power BI reports and dashboards using data modelling, DAX and secure sharing.
Build confidence using Microsoft 365, Teams, OneDrive, Planner and SharePoint for everyday productivity and collaboration.
Define workplace problems, generate practical ideas, prototype solutions and improve them through feedback.
Structure and clean reporting data, highlight trends and interpret PivotTables for workplace reporting.
Recognise common cybersecurity threats and apply safer password, email, remote-work and internet practices.
Build foundational generative AI and prompting capability while considering data security and ethical risks.
Identify processes suitable for automation and build, integrate and monitor Power Automate workflows.
Apply visualisation, layout and colour principles to turn data into clear professional visuals.
Use probing and clarifying questions to confirm understanding, uncover needs and reduce miscommunication.
Build foundational generative AI knowledge that supports more careful review of AI-generated content, data-security and ethical risks.
Build practical capability to identify processes suitable for improvement or automation, clarify requirements and test improved workflows using Power Automate and Power Apps.
Build practical capability in creating, integrating, monitoring and troubleshooting automated workflows.
Build a practical foundation in project roles, coordination, schedules, risks and delivery.
Build confidence in organising, checking and preparing spreadsheet-based workplace data accurately.
Strengthen everyday cyber awareness, including recognising suspicious communications and applying safer online practices.
Supports recognition of common cyber threats and safer day-to-day practices, but does not replace organisation-specific incident reporting training.
Provides a practical Microsoft 365 pathway for building everyday digital productivity and collaboration skills.
Provides a SharePoint-based pathway for strengthening shared-content organisation, version control and collaboration.
Develop probing and clarification techniques to confirm understanding and reduce workplace miscommunication.
May support understanding of iterative and changing ways of working, but is not a complete employee change-readiness programme.
Develop a structured approach to defining workplace problems, generating practical improvements and testing ideas.
Build foundational capability in organising, cleaning and preparing workplace data in Excel.
Strengthen your ability to structure reporting data, identify trends and interpret PivotTables.
Build a practical foundation in cleaning, analysing and presenting data for decision-making.
Build general capability in selecting clear visual formats and presenting information effectively.
Build foundational AI and prompting capability while strengthening awareness of data-security and ethical risks.
Suitable for respondents seeking a broader formal project-management pathway.
Progress into stronger data-cleaning and preparation techniques where a progression-level Excel pathway supports your data work.
Suitable where the identified improvement involves a digital process that may be automated.
Progress into Power Query, data modelling and more advanced preparation as a next-stage option for spreadsheet-based data work.
A suitable alternative where interactive dashboards and visual reporting would support your work.
Progress into Power Query, Power Pivot and data modelling as a next-stage option for spreadsheet-based data analysis.
A suitable alternative where interactive reports and dashboards would provide a practical way to present and explore information.